Terms & conditions 

Of booking any class or course at Crediton Baby Hub,

including Moo Music Crediton.

Please read the following Terms and Conditions before proceeding with your booking:

Payments- Payments for the term must be made before the beginning of term by card online.

Changing Class Times and Venues- If a class becomes too small to run we may need to merge it with another. We do our best to keep class times as similar as possible but unfortunately cannot always guarantee this. If it is not possible to merge a class it may need to be cancelled. If a class becomes full we will open a waiting list and always try to open another class to cope with demand. Should you need to change class venues or times we will do our utmost to accommodate you, but unfortunately cannot guarantee it. Ideally you will need to have completed your current half term/term before moving onto another session venue or time. To secure your place in a class with crediton baby hub or Moo Music Crediton must have received payment by the requested deadline.

Refunds and Cancellations- crediton baby hub and Moo Music Crediton is under no obligation to refund or transfer your money in the event that you are unable to attend part or the entirety of the half term/term. We regret that we are not always able to offer an alternative for missed sessions. In the instance that a class venue cannot be used in the short term (due to e.g. refurbishment, double booking), we will endeavour, where possible, to re-schedule your session. In this instance crediton baby hub and Moo Music Crediton is not responsible for any travel expenses incurred. If this is not possible we will offer a 1 free session voucher to be used within 1 month. This voucher has no monetary value. When a class venue is not available on a longer term basis (in excess of one week), on public health or other grounds outside of our control, then we cannot be responsible for providing any further sessions during that time at that venue. If this occurs and in the event that it is not possible to reschedule the classes, we will credit them against the next term. Adverse Weather- crediton baby hub and Moo Music Crediton is under no obligation to refund sessions that may be missed by local adverse weather when the venue and environs are safe and accessible and the session goes ahead. We regret that we are unable to offer a refund or catch up session in the event of adverse conditions local to yourselves preventing you from attending a scheduled session. crediton baby hub and Moo Music Crediton is under no obligation to refund or offer a free session/catch up class in the event adverse weather conditions have forced its scheduled venue to be closed.

Video and Photography- Whilst the family atmosphere we encourage at classes means that parents, grandparents and friends should feel very comfortable taking photographs or video footage, we would ask that everyone remains sensitive to the feelings of others and always stop filming should they be asked to do so and not replicate any materials unless given permission to do so. In all instances the decision of the crediton baby hub or Moo Music Crediton Class Leader is final. crediton baby hub and Moo Music Crediton expressly forbids the right to reproduce any part of our lessons in any form (e.g. on the internet, DVDs, photographs etc). Anyone suspected of continually filming or photographing the lessons for any purpose of publication will be asked to stop filming and leave the current and all future sessions.

All Moo Music Crediton photography, logos and illustrations are the copyright of Moo Music Limited. Any scanning or reproduction of any of the above without our written agreement will be regarded as being in breach of our copyright and dealt with accordingly. crediton baby hub and Moo Music Crediton reserves the right to use photographs from classes for publicity purposes if you have agreed for us to do so. However, in each instance we will always endeavour to inform you first. crediton baby hub and Moo Music Crediton cannot be held liable for the actions of third parties, and, therefore excludes to the fullest extent possible by law, any liability arising from a breach of this section headed �Video and Photography� by any party.

Valuables- All property (including prams) left in class venues or in entrance halls or outside, is left at your own risk. Crediton baby hub and Moo Music Crediton cannot accept any responsibility for the loss or damage of any personal possessions.

Illness - Should your child or the accompanying adult have, or develop, any known or suspected medical condition you must please consult your doctor before bringing them to the session and inform your crediton baby hub or Moo Music Crediton Class Teacher either via the email address provided, via our app or SMS. All information received is treated with the strictest confidence and sensitivity. We recommend that you never bring your child to class if they have any kind of contagious illness including but not limited to: coronavirus, diarrhoea, chicken pox, impetigo, conjunctivitis, an ear infection or a bad cold. Please wait until the doctor has given you the all clear before returning to classes. In the instance of sickness and/or diarrhoea your child must have been clear of all symptoms for at least 48 hours before attending a class.

Nappies and Changing your Baby- Always change your baby on the floor using a suitable changing mat. Do not use any raised areas such as benches, trolleys or tables. This is to prevent babies from rolling onto the floor from high surfaces which can easily happen and is extremely distressing for all concerned. Please take all your used nappies away with you unless a clearly marked bin has been provided. Never leave nappies in an open bin (including those within the venue grounds).

Withdrawal of Service- crediton baby hub and Moo Music Crediton may, at its own discretion, refuse entry of a customer to its sessions if it is felt that the customers behaviour is unreasonable.

Exclusion of Liability- In the absence of any proven negligence, lack of due diligence or breach of duty by your Class Leader(s), crediton baby hub, Moo Music Limited; its franchisees or employees, the participation of you; your spouse/partner; child or those in whose care you have placed your child for the purpose of attending or observing crediton baby hub yoga classes, educational courses and support groups and Moo Music Crediton music, singing and movement classes is done so entirely at your and their own risk. Children must never be left alone in a session and parents are expected to participate with their child.

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